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Knowledgebase : On-Premise

Occasionally it is useful to preserve all of the configurations for an existing HMS installation, such as when migrating an MTA from one server to another. This is a fairly straight-forward process since all of the configurations for an installation are s...
Applies to HMS Version: 2.1+ As of version 2.1, the Hurricane MTA Server (HMS) now comes with two options for running its component web applications such as the MTA Control Panel or Open and Click Tracking. The two options are Cassini, an embedded we...
Windows Server has a built-in technology called Windows Error Reporting, which is used to capture software crash and hang data from end-users. This service packages the error information and a crash dump-file of the process so that it can be examined late...
_Applies to HMS Version: 2.2+_ The Hurricane MTA Server supports adding custom header and footer content to all messages processed through an account. This content can be in Text form, HTML, or both. In order to add custom header or footer content, go t...
_Applies to HMS Version: 2.1+_ As with any installation or upgrade, specific machine configurations can sometimes cause issues during the install or upgrade processes. In the cases where an error message does not clearly indicate the nature of an error ...
BEFORE INSTALLING A HURRICANE MTA SERVER The Hurricane MTA Server (HMS) requires one or more pre-installation actions before performing a new installation. There is also a minimal set of hardware requirements in order for the MTA to run at all and recom...
If you see the error, "Only one usage of each socket address (protocol/network address/port) is normally permitted" in the logs when a connection is being made, it means that you are exhausting all the available network ports on the machine. By default th...
The first thing you need to do is install the Firebird Database server. The current version we are running is 2.5. Please visit the below URL to complete this step. http://www.firebirdsql.org/en/firebird-2-5 [http://www.firebirdsql.org/en/firebird-2-5/]...
Applies to Email On-Demand Applies to HMS Version: 1.0+ When messages bounce or fail in either the On-Demand service or in an On-Premise system, failure codes are provided in order to indicate the nature of the bounce or failure. On-Premise systems also...
There are a variety of methods for injecting messages into the Hurricane MTA Server (HMS) software, each providing different levels of convenience and performance. These methods are listed here in order from the slowest injection rate to the fastest injec...
_Applies to HMS Version: 2.1+_ It is often useful to separate different types of outbound messages between multiple accounts on a Hurricane MTA Server. Some accounts may only deliver to specific addresses or domains, depending on their purpose. For exam...
_Applies to HMS Version: 2.1+_ It is often useful to separate different types of outbound messages between multiple accounts on a Hurricane MTA Server. One of the primary benefits of this practice is the ability to customize and optimize delivery option...
It is important for deliverability reasons to use HTTP port 80 for open and click tracking. If you have IIS installed, by default it will take ownership of port 80 on all IP Addresses. When this happens, setting the MTA to use port 80 will result in the e...
_Applies to HMS Version: 1.0+_ When a Hurricane MTA Server is sitting behind a proxy server, a configuration change is required for it to actually use that proxy. This issue is often first noticed when initially placing an HMS behind a proxy server and ...
Applies to HMS Version: 2.1+ It can sometimes be useful to send copies of some or all messages being delivered through an account to one or more addresses. This functionality may be used for auditing purposes, data retention, message consumption, or ...
_Applies to HMS Version: 2.1+_ The Auto BCC feature of the Hurricane MTA Server is not only useful for sending copies of specific messages to other addresses [http://support.socketlabs.com/kb/119], but also for replacing specific recipient addresses or ...
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