Your login for our support center is different than your Control Panel login.

Click here to create a login for the support center

Getting Started: The Warm-Up Period & Throttling

Ramping up your service for success

Part of getting your email into the inbox requires us to establish a good reputation for you with the ISPs.  To do this, we need to initially throttle the rate at which we deliver your email.  This is an automatic "ramp-up" or "warm-up" process that gets the ISPs (i.e. yahoo, hotmail, aol, etc...) familliar with your email, without bombarding them with too much too soon. This applies to all SocketLabs accounts and is not specific to you.  You will notice your messages being delivered increasingly faster and faster over the first few weeks of your service as the ramp-up period progresses.  For more information please see the following articles:

See Also:

FAQ - The Warm Up Period
Why are there still outbound messages in queue? 



Comments (0)
Help Desk Software by Kayako  Copyright © 2019 SocketLabs, Inc.  Terms of Service | Privacy Policy | Acceptable Use Policy